Last updated: 7/24/2025
This Cookie Policy explains how we use cookies and similar tracking technologies on our website to enhance your experience and provide our tech support services.
Manage your cookie preferences below. You can enable or disable different types of cookies based on your preferences. Note that disabling certain cookies may affect website functionality.
Required for basic website functionality, security, and user authentication.
Remember your preferences and settings to enhance your user experience.
Help us understand how visitors interact with our website to improve performance.
Used to deliver relevant advertisements and track campaign effectiveness.
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies contain information about your browsing activity and preferences, which helps us provide you with a better, more personalized experience when you visit our tech support website.
Temporary cookies that expire when you close your browser
Remain on your device for a set period or until manually deleted
These cookies are necessary for our website to function properly and cannot be disabled. They are usually set in response to actions you take, such as logging in, filling out forms, or setting privacy preferences.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session | Session |
| csrf_token | Protects against cross-site request forgery | Session |
| cookie_consent | Remembers your cookie preferences | 1 year |
| load_balancer | Routes requests to appropriate servers | Session |
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our pages.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_preferences | Stores your personalization settings | 1 year |
| language | Remembers your language preference | 6 months |
| theme | Saves your theme selection | 1 year |
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our services and user experience.
Website traffic and user behavior analysis
Heatmaps and user session recordings
Event tracking and user journey analysis
These cookies are used to deliver advertisements that are relevant to you and your interests. They also help us measure the effectiveness of our advertising campaigns.
You can opt out of personalized advertising through these industry initiatives:
Some cookies on our website are set by third-party services that appear on our pages. We do not control these cookies, and they are subject to the respective third parties privacy policies.
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Website analytics and reporting | Google Privacy Policy |
| Stripe | Payment processing | Stripe Privacy Policy |
| Intercom | Customer support chat | Intercom Privacy Policy |
| YouTube | Embedded video content | Google Privacy Policy |
You have several options for managing cookies on our website and in your browser:
Disabling certain cookies may affect the functionality of our website and limit your access to some features. Essential cookies cannot be disabled as they are necessary for basic website operation.
We may update this Cookie Policy from time to time to reflect changes in our cookie usage, legal requirements, or business practices.
When we make significant changes, we will:
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@yourcompany.com
Phone: (555) 123-4567
Address: [Your Company Address]
Data Protection Officer: dpo@yourcompany.com
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM